bet365 Casino Review and Bonus

EDITOR'S OPINION

With a two-decade-long history, high-quality, reputable game titles and a solid welcome offer, bet365 Casino offers an experience that may have its minor issues but is overall a fun platform to play at, especially for new players.

By Richard Janvrin

Nov 12, 2021

Overview of bet365 Casino

    Pros
  • Attractive Welcome Offer

  • High-Quality Games

  • Customer Service Options

    Cons
  • User Interface Could Be More Friendly

  • Mobile App Needs Improvement

  • Welcome Bonus
    9/10
  • Mobile Experience
    7/10
  • Payment Options
    9/10
  • Support
    10/10
  • Overall Score
    9/10

bet365 Casino QUICK FACTS

  • Established:

    2019

  • Services:

    Online Casino, Sports Betting

  • Available In:

    NJ, UK, Canada

  • Payment Methods:

    Credit/Debit Card, Online Banking, PayPal, bet365 Play+ Card, Skrill, PayNearMe, Cash at Cashier Cage at Hard Rock Casino in Atlantic City, NJ

“This page contains references to products from one of our advertisers. We may receive compensation when you click on links to those products. This compensation does not impact our opinions in this review or elsewhere about these products. Terms apply to the offers listed on this page. For an explanation of our Affiliate Policy, please visit this page. Thank you.”

bet365 Casino Hands-on Review

Founded in 2000, the British-based bet365 began expanding into the United States at the same time that sports betting started to become more widely available.

The bet365 online sportsbook launched in New Jersey in August 2019, with the online casino following shortly thereafter. Currently, New Jersey is the only state in which the bet365 online casino is available.

With such a notable history, and being a subsidiary of bet365 Group Ltd. (which primarily focuses on poker, sports, skill, bingo, and additional casino options), bet365 offers a brand name recognition that other online casinos may not be able to match, as well as a welcome offer that should attract new players.

Is bet365 Casino Legit?

Yes, bet365 is legit and is licensed by the New Jersey Division of Gaming Enforcement. Though it hasn’t been a long-time staple in the United States, it has a couple of decades of proof of concept overseas.

Can You Win Real Money Playing at bet365 Casino?

Yes, you can win real money at bet365 casino by playing all sorts of different online casino games!

bet365 Casino Signup Bonus

All new players have the opportunity to increase their virtual wallets at bet365. By clicking the “Claim Now” button, players will be able to receive a 100% deposit bonus match.

Below, we will go into more detail about everything involved with taking full advantage of it.

bet365 Casino No-Deposit Bonus

Right now, the only offer at bet365 is deposit bonus based. However, this could always change as different promotions are common with online casinos.

Deposit Bonus

As stated above, there is a deposit bonus based welcome offer at bet365. This offer is a 100% deposit match for up to $500. The minimum deposit to take part in this offer is $10. However, players will not have immediate access to withdraw the bonus.

To be able to withdraw, players will need to complete a 20x playthrough of the bonus and initial deposit combined. For example, if you deposit $100, you will receive a $100 bonus. For a combined amount of $200, players will need to wager $4,000 in order to have access and withdraw the $100 bonus.

There are certain game types that do not count toward this playthrough amount, though. Per the official terms and conditions, this includes:

  • All versions of Video Poker and Double Up games
  • Roulette
  • Casino Poker
  • Blackjack
  • Baccarat

Players will have 60 days to complete this playthrough.

Free Spins

There are currently no other offers outside of the deposit bonus welcome offer.

bet365 Casino Promotions

Right now, players only have the welcome offer to dabble with. Although there are no other promotions being offered right now, it makes sense that there will be more in the future.

Some that would be intriguing to see would involve free spins, daily offers to open up other game types to other players, and just more opportunities to put site credits into virtual wallets.

My bet365 Casino App Experience

Players will be able to take their bet365 Casino experience on the road via mobile apps. These apps are available for both iOS and Android users.

When it comes to mobile apps, it’s always something nice to see when there is continuity in overall design going from desktop to mobile and vice-versa. There will, of course, be some differences, such as scaling for a smaller screen, but this is not at all the case with the bet365 Casino mobile app.

Below where you’ll find the registration/login options, you’ll see a horizontal menu which displays a few headings. While this menu may appear to be scrollable to go between them, you’re actually unable to.

This is a design flaw that may not be all that important in the grand scheme of the entire app, but it’s definitely an oversight that should have been fixed by now, especially something so minor.

For the games, there is a list of game titles you’re able to sort through that correlates to four game type logos on the side. You can either click on these icons to go to that section of games, or, as you scroll, it will change.

All in all, the mobile app isn’t the worst we’ve seen, but it’s definitely very average. After addressing some minor design flaws, and opening up more titles, the mobile app could be more viable. The less limiting, the better.

Should You Play at bet365 Casino?

If you’re a player that is able to overlook an overall rough user design in terms of aesthetic on both the desktop and mobile platforms, you’ve already crossed the largest hurdle. We already address the mobile app, but the desktop platform is barebones with a plain grey background and default, simple text.

When it comes to the game quality, all of the games at bet365 Casino that we tested function well and did not experience any kind of lag issues or crashes. The library has plenty of well-known reputable titles, so the element of consistency is there.

The welcome offer is somewhat on the lower end of monetary compensation/matching compared to other competitors, especially when you factor in the 20x playthrough, but it’s not the worst combination of money/playthrough we’ve come across.

bet365 Casino definitely has its issues, but it also has its charm and is an easy casino to explore and navigate. It could be beneficial for new players who are learning the ropes of online casino play.

With all of this in mind, we can endorse playing at bet365 Casino, especially if you’re a beginner.

How To Join bet365 Casino

The registration process at bet365 casino is simple and easy to complete. Here are the pieces of information you will need to provide during the registration process:

  • Title
  • First and last name
  • Date of birth
  • Last four digits of Social Security Number
  • Email address
  • Phone number
  • Full address (Street, Unit/Apt, Street Name, Zip)
  • Username
  • Password
  • 4-Digit PIN
  • Bonus code (if applicable)
  • Agree to terms of service

All of this information will be asked for over the course of a three-step process.

Payment Methods Available

bet365 Casino has an impressive list of payment options available.

Deposits

All deposit methods are free of fees with a $10 minimum deposit.

  • Credit/Debit Card
  • Online Banking
  • PayPal
  • bet365 Play+ Card: This is a reloadable card given to players by bet365 Casino. This card can be used for withdrawals at ATMs.
  • PayNearMe: Arrange a pay with cash transaction at one of your local stores that offer this service.
  • Cash at cashier cage at Hard Rock Casino in Atlantic City, NJ

Withdrawals

All withdrawal methods are free of fees.

  • Online Banking: 1-5 days to process with a $10 minimum
  • Bet365 Play+ Card: With the bet365 Play+ Crad, you can withdraw bet returns from your wagering account to your card, allowing you to instantly access your funds from any ATM where the Play+ Card is accepted and to make online or in store purchases. Instant process time with a $5 minimum.
  • Skrill: Processes within 24 house with a $10 minimum.
  • Cash at the Hard Rock Casino cashier cage: 1-5 days to process with a $1 minimum.
  • Credit/Debit Cards: If you have deposited by Credit Card, all withdrawals will be processed by Bank Wire. If you have deposited by a Debit Card, all withdrawals will be processed to the same card where possible. It takes 1-5 days to process with a $10 minimum.
  • PayPal: Processes within 24 house with a $10 minimum.

Here are some other important things to note of when it comes to withdrawing at bet365:

  • Check by mail is not available.
  • The methods that take 1-5 business days to process usually happen closer to 1 day.
  • In order to use PayPal, you must have used PayPal as a deposit method prior.

Casino Games

Slots

  • Starburst
  • Divine Fortune
  • Mistress of Egypt
  • Ozzy Osbourne
  • Aggardian Stones

In total, there are over 40 slot titles available. While this is on the lower end compared to most competitors, the slot titles offered at bet365 Casino are top of the line, headlined by the five mentioned above.

Do note, however, that going through the different slot game options (video slots and bonus slots), there are some other types of games sprinkled in such as Roulette. This is obviously a mistake, so note that this is not a slot game.

Table Games

  • Blackjack
  • Baccarat
  • European Roulette
  • American Roulette

Across 11 total table games, bet365 Casino does cover all of the hot button table games such as Blackjack, Roulette, and Baccarat.

Video Poker

  • Triple Play Draw Poker
  • Casino Hold’Em
  • Five Play Draw Poker
  • Game King Video Poker

Headlined by the industry favorite Game King, the video poker roster at bet365 Casino is fairly healthy. With six total video poker options, players will have enough options to choose from and have access to the best titles possible.

Live Dealer

There are currently no live dealer games offered at bet365, but this could change in the future.

Rewards System

Right now, bet365 Casino does not offer any kind of rewards system. This is also the case with the online sportsbook. However, over time, it’s fair to assume bet365 would implement one as it would draw more players and increase morale among the player base.

Customer Service

  • FAQ: At the bottom of the page, there is a “Help” link. This will bring you directly to the FAQ section. This should answer most questions players will have. However, if this robust FAQ section does not suffice, there are other options available, found through the “Contact Us” button at the bottom of the FAQ section.
  • Live Chat: This feature is available 24/7. In our experience, the representatives were knowledgeable and were able to assist with issues we had immediately.
  • Email: Players can submit a ticket using your email and directly to bet365 Casino.
  • Phone: Players can contact bet365 Casino by phone at 1-833-754-8200.
  • Mail: There is a mailing address based in New Jersey available on the “Contact Us” form.

This is one of the most thorough and extensive customer support sections we’ve seen. This will facilitate a stress-free, problem-solving environment especially for new online casino players.

Self-Exclusion & Player Safety

Near the “Help” button at the bottom of the page, players will find a link to the Responsible Gaming section. This section is totally dedicated to helping players that may be dealing with gambling addiction, or may want to place limits on their play overall.

Here, players can set limits on deposits, session time, and spending. Also, yes, there is a self-exclusion option as well as a time-out option if you wish to take a shorter hiatus from bet365 Casino.

In terms of player safety, bet365 Casino is licensed and regulated by the New Jersey Division of Gaming Enforcement. To receive that license, bet365 Casino must have systems in place to keep customer data safe and secure.

The Responsible Gaming section also has contact information for both national organizations (this includes the 1-800-GAMBLER hotline) and New Jersey-based organizations that are there to help any players who may be experiencing any negative side effects for playing online casino games.

With all of that information, we can co-sign the fact that your information will be safe when playing here.

States Where You Can Play At bet365 Casino

  • New Jersey

Does bet365 Casino Have An Online Sportsbook?

Yes. Players can access the online sportsbook on the same home page as the casino. This button is found in the upper left-hand corner.

Author

By Richard Janvrin

Before and after graduating from the University of New Hampshire with a degree in journalism, Richard spent time writing for Bleacher Report covering the NFL, MLB, and multiple other sports. Richard has written in the online casino/sportsbook space for nearly 3 years since his time at Bleacher Report. In his free time, Richard enjoys spending time with his son, creating content on his YouTube channel, and writing music.