Overview of Grand Vault Casino
Pros
Secure gaming site
Streamlined account registration
Excellent mobile gameplay
Rewarding VIP program
Cons
Yet to build a reputation
- Welcome Bonus9/10
- Game Selection8/10
- Mobile Experience9/10
- Payment Methods7/10
- Customer Support7/10
- Overall Grade8/10
Grand Vault Casino QUICK FACTS
After stumbling upon a Grand Vault Casino review, I decided to put up a more detailed version of my own. I am pleased with the fresh gaming experiences I found on this site, starting with its huge game collection.
I’m writing this guide to provide potential players with details of what to expect when they finally smash the registration button. I’ll be zooming in on its overall collections, customer support experience, mobile experience, new and existing user bonuses, user experience, etc. I’ll also tell you about some of its game collections, so keep reading for more.
A Quick Look At The Grand Vault Sign-up Bonus For New Players
One thing I always look forward to before signing up on most gaming sites is their welcome offers. And when I learned that Grand Vault Casino’s bonus for new players consists of 50,000 Gold Coins and 2.5 Sweepstakes Coins, I was quite impressed. Not just because of the thousands of virtual currencies, but also due to the ease of the claiming process.
Within 3 minutes, I completed my account creation process, and the fact that there was no need for any Grand Vault Casino bonus code made the whole process more streamlined. Beyond the regular welcome offer, new players can also take advantage of the first GC bundle purchase bonus. After creating my account, I decided to make my first purchase of $9.99. I do want to note, however, that all purchases are completely optional.
Surprisingly, I got a total of 100,000 Gold Coins and an extra 30 Sweepstakes Coins. However, before moving on with this guide, you need to note that purchases are 100% optional on Grand Vault. So, players can still access their favorite games in the lobby, even without spending a dime. It’s also very important to note that while Gold Coins are mainly for fun play and hold no real value, Sweepstakes Coins are for promotional play with cash prize redemption potential once you meet the attached 1x playthrough requirement.
My Overall Customer Support Experience
You’d agree with me that customer support can really make or break your overall experience at a gaming site. In the case of Grand Vault, I honestly have no reason to complain. The only downside is that support is mainly available through email. There’s actually a live chat button, but it simply works like a ticketing system, where you drop your query and wait for a response a few hours later.
That said, my experience with their email support has been excellent, with responses typically being received within two to three hours. While I hope for the introduction of more support options like live chat or phone, I can’t deny that the current system gets the job done. The agents are friendly, helpful, and clearly knowledgeable. They don’t just send generic replies; instead, they take the time to understand your issue and offer proper solutions.
Grand Vault Supported Payment Methods
Indeed, Grand Vault Casino is not a traditional online casino. However, as a sweepstakes casino, you can still purchase Gold Coin bundles from the site’s coin store using any of its payment methods. The last time I checked, while crafting this guide, you can only purchase GC bundles via bank transfers and debit/credit cards.
It’s worth noting that you can also process your cash prize redemption requests via any of the two available options. While reviewing the site, my purchases via cards were processed almost instantly. But cash prize redemption can take between 3 to 5 business days to process. However, kindly note that you must meet the attached 1x playthrough requirement on all bonus Sweepstakes Coins before submitting a cash prize redemption request.
Grand Vault Casino Is Totally Safe To Play On
Since it’s a new site, you may be wondering whether Grand Vault Casino is legit or not. Well, after spending enough time testing its features and gameplay, I can confidently say it’s the real deal. Firstly, the site operates under the sweepstakes model, which complies with US social gaming laws, making it legal to play in most states.
However, due to certain reasons largely related to local laws or regulations, the site is restricted in several states, including Connecticut, Delaware, Hawaii, Idaho, Louisiana, Michigan, Montana, Nevada, and Washington. In terms of safety, Grand Vault Casino runs advanced encryption technology to protect players’ personal and financial data, so you can relax knowing your information is secure.
I also like that the site maintains transparency about its rules, rewards, and promotions, which is something many new sweepstakes sites usually struggle with. In all, from what I’ve found out so far, Grand Vault is secure, robust, and genuinely committed to giving players a fair and enjoyable gaming experience.
Grand Vault Casino’s Overall User Experience
The first time I visited, it didn’t take long for me to notice the Grand Vault Casino login and registration buttons, which were properly placed at the top-right corner of the site. The overall layout of the site feels clean and well-designed, making it quite easy for both new and experienced players to access and navigate around.
The account creation process is equally streamlined, and the fact that there are multiple options you can register with makes the process even more exciting. I was able to claim my welcome bonus within 2 minutes, thanks to the fast account registration process.
After finishing my account registration, I couldn’t help but notice how well the games were arranged under their respective tabs, including. This makes it very easy for players to access their preferred titles without having to scroll through many options.
Grand Vault Features An Excellent Mobile Performance
Despite being a new sweepstakes site, you can’t take away the fact that Grand Vault’s mobile performance is top-notch. The brand doesn’t have an app for now, but that doesn’t affect mobile gameplay, as most of its games work well on all the mobile browsers that I tested them on.
A major highlight is that the site is adaptable to various screen sizes and operating systems, both on Android or iOS. Even at that, navigation is smooth, and the interface retains the same clean design you’d find on the desktop version. Games load fast, graphics stay sharp, and there’s no noticeable lag, even when switching between titles.
Loyal Players Also Get Rewarded At Grand Vault
Since it’s a new site, one feature I wasn’t expecting to find at Grand Vault Casino is the availability of a VIP or loyalty program. But to my surprise, the site features a loyalty club, comprised of five tiers, including Bronze, Silver, Gold, Platinum, and Diamond.
Members of these tiers are regularly rewarded for their loyalty with perks such as monthly bonuses, weekly bonuses, faster cash prize redemptions, and other exclusive and personalized bonuses.
Another cool thing about it is that you don’t really need to apply to be a member. Once you register your new account, you’ll automatically be on the first level. From there, you can grow through the leaderboard based on your overall gameplay and other activities on the site.
Overview Of Grand Vault’s Game Collections
Grand Vault doesn’t have thousands of games like most of its reputable counterparts at the moment. However, the over 500 titles that it houses are more than enough for you to enjoy. Its collections span a range of slots and table game titles, including baccarat, blackjack, and roulette. As a slot fan, I couldn’t help but notice some of my all-time favorites in the lobby.
I’m talking about games like Magical Leprechaun, Story of Zeus, Wild Santa, and Wild Dragon Riches. You can play each of these games for free using any of the two supported virtual coins: Gold Coins and Sweepstakes Coins.
Another notable feature about its collections is that they were all selected from reputable game providers, ensuring fairness and randomized outcomes. In the lobby, you’ll find games from brands like BGaming, Eurasian Gaming, ICONIC21, Penguin King, and Swintt.
An Overall Summary Of Grand Vault’s Offerings
Before rounding up this review, let’s summarize some of Grand Vault’s unique offerings in the following table:
| Welcome bonus | 50,000 GC and 2.5 SC |
| Daily login rewards | ✅ |
| Referral bonus | Up to 200,000 GC and 30 SC |
| Mail-in bonus | 5 SC per approved letter |
| Game selections | 500+ |
| Promo code | ❌ |
| VIP program | ✅ |
Grand Vault Casino Might Just Be The Next Big Name In Sweepstakes Gaming
Grand Vault Casino might be a new site that is yet to build a strong reputation among players, but from everything I’ve seen so far, it’s heading in the right direction. Apart from offering one of the most generous welcome bonuses among new sweepstakes sites, its game collections are top-notch. The titles are quite exciting, well-optimized for mobile play, and come from reputable developers.
I also love how seamless my overall experience has been so far, from the easy registration process to the responsive mobile gameplay and reliable customer support. Of course, since it’s a new site, there’s room for improvement in many areas, like adding more games and live chat support. But despite that, Grand Vault Casino is already proving to be a promising site with great features, generous bonuses, and a focus on player satisfaction.